Yes, these courses qualify for mandatory continuing legal education for: National Association of Legal Assistants, State Bar of California, Florida, North Carolina, and Louisiana State Paralegal Association. For all others please check with the corresponding institutions.
ODW2519 – Streamlining Operations in Your Personal Injury Law Firm
This session will provide actionable strategies to enhance efficiency and effectiveness in your personal injury law firm’s workflow. Explore tips for refining intake procedures, managing case files more effectively, and improving client service.
Course Category: On-Demand Webinars
Course Level: Basic
CLE Credit: Non-substantive
CLE Hours: 1.0
Fees: $49 for Members and $70 for Nonmembers
Course Materials: Recording and PDF of the power point slides.
Description: Unlock insights into optimizing every aspect of your practice from the initial client intake. This focused session, led by seasoned law practice management consultant Brenda Ross, will provide actionable strategies to enhance efficiency and effectiveness in your firm’s workflow. Explore tips for refining intake procedures, managing case files more effectively, and improving overall client service. Whether you are looking to reduce bottlenecks or enhance productivity, this presentation will offer guidance for your personal injury law firm.
Instructor Biography: Brenda Ross, a law practice management consultant with over 25 years of experience, excels in enhancing law firm operations by streamlining workflows and implementing best practices. Starting her career as a legal receptionist and advancing to firm administrator, she has mastered the process of optimization. Brenda teaches Civil Law and Procedures at St. Petersburg College and serves on ABA-approved advisory boards. She is authoring an introductory paralegal book that is due for a 2026 release by Aspen Publishing. Additionally, she presents Florida-approved CLE courses, offering valuable information and tips to advance the legal profession.
Course Year: 2025
After successfully completing this course a completion email will be sent stating that your certificate is now available. To view your certificate and transcript please visit nala.education. Click on the blue arrow in the top right and select transcript. From this menu, you can view or print certificates or your transcript.
Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.