After you’ve completed this course, you’ll be able to identify key characteristics of leaders. You’ll know how to build trust and confidence with employees, and you’ll avoid behaviors that undermine leadership.
NALA believes it is important for paralegals to focus on their personal development. This new program will provide paralegals with the opportunity to learn, grow, and develop their personal leadership skills.
In this course, you will assess your personal leadership style and learn to adapt your preferred style to each individual employee for multiple levels of communication, including motivation and feedback.
Emotional intelligence is recognizing your emotional triggers and knowing when and how to use them in a way that enables you to not only deal with these stressors objectively, but to also develop strong connections with your co-workers.