ODW2208 – Cultural Empathy & Impact

• Upgrading your professional headline for impact and discoverability 
• Crafting your about section and creating your story
• Reviewing LinkedIn’s latest updates
• How sharing content impacts your visibility and network
• Customizing your Privacy Settings
• Maximizing LinkedIn’s Job Searching tools

Presenter Biography: Kathy Munoz’s career transition from paralegal to Master Coach is her “dream come true.” Kathy is the US Consumer Experience Movement (CEM) Operations Manager at Ford Motor Company. She is responsible for implementing cultural change in US dealerships participating in CEM. Her role requires a laser focus on customer experiences through training and collaboration with CEM Dealers, partners, coaches, and Ford field teams. Kathy is a board-certified coach and has achieved the highest Master Coach credential from the Behavioral Coaching Institute. For the last 15 years, she has taught coaching globally at the renowned International Coach Academy and is an active member of the International Coach Federation and other coaching and training organizations. Kathy has studied Axiology and is certified in the groundbreaking Targeted Axiology Profiles (TAP) created by Dr. David Mefford, Neuroscience and Brain Health with the Neuroscience Academy, and the Wellness Inventory program developed by John Travis, MD, MPH. Kathy’s business “know-how”, knowledge of the whole person eco-system, Six Sigma Business Black Belt training, Forrester CX certification, and Agile Coach Framework training is key to ensuring optimal health and business results for those seeking to enhance their personal and professional lives.