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ODW2374 – They Just Don’t Get It: Bridging Multigenerational Tug-of-War
Come learn valuable insights into understanding and bridging generational gaps, with a focus on empathy as the key. Discover strategies for creating a harmonious multigenerational work environment.
Course Category: On-Demand Webinars
Course Level: Basic
CLE Credit: Non-substantive
CLE Hours: 1.0
Fees: $49 for Members and $70 for Non-members
Course Materials: Webinar recording and a PDF of the PowerPoint slides.
Description: This presentation provides valuable insights into understanding and bridging generational gaps, with a strong focus on empathy as the key to successful collaboration. The speaker will delve into the unique characteristics of different generations, dispel common stereotypes, and explore the costs of generational discord in the workplace. Attendees should leave with practical strategies for building empathy, fostering collaboration, and creating a harmonious multigenerational work environment.
Key Takeaways:
- Explaining Generational Diversity: Gain a summarization of the diverse generations in the workforce, from Baby Boomers to Gen Z, and how historical events have shaped their values and behaviors.
- The Power of Empathy: Learn why empathy is the linchpin for bridging generational gaps and discover practical exercises and strategies for developing this crucial skill.
- Fostering Multigenerational Collaboration: Discover communication strategies, mentoring programs, and leadership approaches that can be immediately implemented to promote collaboration among employees from different generations.
Course Year: 2023
Presenter Biography: For the past 19 years, Skot Waldron’s work for clients such as J.P. Morgan Chase, CDC, Georgia Tech, Royal Caribbean, Sesame Workshop, The Home Depot, and The Coca-Cola Company has included national and international communication programs. His focus is on helping people and businesses communicate more effectively. Skot believes all great things begin on the inside. This means the influence you have, your alignment as an organization, and your ability to execute effectively. In addition to running his own agency, Skot teaches brand development at the Miami Ad School in Atlanta. He travels throughout the U.S. to conduct communication training and speaks about how the idea of effective communication pertains to us as individuals, teams, families, and businesses.
After successfully completing this course a completion email will be sent stating that your certificate is now available. To view your certificate and transcript please visit nala.education. Click on the blue arrow in the top right and select transcript. From this menu, you can view or print certificates or your transcript.
Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.