ODW2419 – The Opportunities in Confrontation

This course will explore why we are apprehensive in facing difficult matters in a diverse work environment and reveal the sometimes-hidden opportunities that confrontation presents.

Course Category: On-Demand Webinars

Course Level: Basic

CLE Credit: Non-substantive

CLE Hours: .75

Fees: $49 for Members and $70 for Non-members

Course Materials: Webinar recording and a PDF of the PowerPoint slides.

Description: 
This course is designed to demonstrate the various opportunities present in the day-to-day issues we face in the workplace and our personal lives.  How we diffuse conflicting interpersonal interactions will allow for reflection and strengthen our work relationships. Confrontation simply means face-to-face. This course will explore the main reason why many are apprehensive in facing difficult matters in a diverse work environment and reveal the sometimes-hidden opportunities.
Objectives: 
To understand the fear of confrontation
To identify issues early
To develop better problem-solving techniques
To improve productivity in the workplace and personally
Course Year: 2024

Presenter Biography: 
Dr. Deborah Sandlin is a doctoral advisor at Trevecca Nazarene University and a paralegal at the Tennessee Administrative Office of the Courts in Nashville. She has been an educator for more than 12 years and a legal professional for more than 18 years. She has also utilized her legal talents as a compliance analyst and mediator. Dr. Sandlin has taught and trained future paralegals through local colleges in Nashville.

Register

Yes, these courses qualify for mandatory continuing legal education for: National Association of Legal Assistants, State Bar of California, Florida, North Carolina, and Louisiana State Paralegal Association.  For all others please check with the corresponding institutions.

After successfully completing this course a completion email will be sent stating that your certificate is now available. To view your certificate and transcript please visit nala.education. Click on the blue arrow in the top right and select transcript. From this menu, you can view or print certificates or your transcript.

Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.