Resolving Workplace Conflict
Let's face it. Conflict isn't going to become obsolete anytime soon. But individuals can learn how to handle it maturely and collaboratively with insight, knowledge, and the proper skills.
Course Category: Self-Study Courses, Leadership Development
Course Level: Basic
CLE Credit: Non-substantive
CLE Hours: 1.0
Fees: $45 for Members and $65 for Non-members
Prerequisite: We recommend that you take the Leadership Basics course prior to taking this course.
Description: Is conflict an ongoing battle in your organization? Apparently, it is for most. A recent study reveals that 85 percent of employees experience conflict at work; a staggering 2.8 hours each week, ranging from mild squabbles with teammates to explosive disagreements between managers.
Let’s face it. Conflict isn’t going to become obsolete anytime soon. But individuals can learn how to handle it maturely and collaboratively with insight, knowledge, and the proper skills. And better yet, organizations can actually benefit from conflict in the form of increased productivity and improved relationships, that is , when it’s managed successfully.
Course Year: 2018