ODW2419 – The Opportunities in Confrontation
This course will explore why we are apprehensive in facing difficult matters in a diverse work environment and reveal the sometimes-hidden opportunities that confrontation presents.
Course Category: On-Demand Webinars
Course Level: Basic
CLE Credit: Non-substantive
CLE Hours: .75
Fees: $49 for Members and $70 for Nonmembers
Course Materials: Webinar recording and a PDF of the PowerPoint slides.
Description: This course is designed to demonstrate the various opportunities present in the day-to-day issues we face in the workplace and our personal lives. How we diffuse conflicting interpersonal interactions will allow for reflection and strengthen our work relationships. Confrontation simply means face-to-face. This course will explore the main reason why many are apprehensive in facing difficult matters in a diverse work environment and reveal the sometimes-hidden opportunities.
Objectives:
- To understand the fear of confrontation
- To identify issues early
- To develop better problem-solving techniques
- To improve productivity in the workplace and personally
Course Year: 2024
Presenter Biography: Dr. Deborah Sandlin is a doctoral advisor at Trevecca Nazarene University and a paralegal at the Tennessee Administrative Office of the Courts in Nashville. She has been an educator for more than 12 years and a legal professional for more than 18 years. She has also utilized her legal talents as a compliance analyst and mediator. Dr. Sandlin has taught and trained future paralegals through local colleges in Nashville.