Yes, these courses qualify for mandatory continuing legal education for: National Association of Legal Assistants, State Bar of California, Florida, North Carolina, and Louisiana State Paralegal Association. For all others please check with the corresponding institutions.
ODW2616 – Conscious Communication: Managing Conflict in a Digital Environment
Join us for a session that explores conflict in the digital sphere, communication strategies for resolution, and the role of self-awareness.
Course Category: On-Demand Webinars
Course Level: Basic
CLE Credit: Non-substantive
CLE Hours: 1.0
Fees: $49 for Members and $70 for Nonmembers
Course Materials: Recording and PDF of the power point slides.
Description: This session discusses conflict in the digital sphere, what it means, and how to recognize its root causes, as well as how it affects people personally. It takes conscious communication strategies to be understood and resolved. Self-awareness is another crucial element.
Presenter Biography: Kiki Wilson is a professor of online communications at Fortis Institute. She received her master’s degree in communication from Walden University and her undergraduate degree from SUNY Brockport and Finger Lakes Community College. As part of the “Conscious Communication” series, Kiki will present her ongoing research, which focuses on topics such as conflict management, the LGBTQ+ community, and adult bullying in the workplace. In 2024, Finger Lakes Community College presented her with the Distinguished Alumnus award, and Blaque Out Magazine named her Activist of the Year.
Course Year: 2026
After successfully completing this course a completion email will be sent stating that your certificate is now available. To view your certificate and transcript please visit nala.education. Click on the blue arrow in the top right and select transcript. From this menu, you can view or print certificates or your transcript.
Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.