Non-substantive

Non-substantive credit is mediation, law office management, computer programs or applications, communications, office technology, self-help, mental health, or prevention of substance abuse courses.

Emphasis is placed on identifying the truly dysfunctional and difficult people who are in a class by their own and require an entirely different and highly specific skill set.  Learn to triage the bully from other challenging people such as victims, know-it-alls and complainers. Registrants are given proven techniques to identify the most difficult people and protect yourself and others around you to minimize their impact. 

Original, evidence-based solutions are weaved into this session to combat unrelenting stress experienced by paralegals. Solutions include using CEO strategies across one’s entire life. Learn to break persistent patterns around chronic stress and create spaciousness in your life using science and wisdom to cultivate a more self-authored, less-reactive stance.

This on-demand webinar explores differences in workplace communication styles that may be gender-influenced. 

In this session you will learn:

  • The role of implicit bias in communication differences
  • Differences in verbal and non-verbal communication styles which may be gender-influenced
  • How differently others may perceive communications in terms of competence, self-promotion, and asking for resources based on gender

Words matter – the entire world is experiencing a political spasm that goes by various names such as nationalism, populism, or tribalism. There are likewise multiple explanations for how apparently positive trends of globalization and democracy have morphed into patterns of corruption and autocracy. These developments seem to coalesce in a global yearning for strong leaders who at the extreme can threaten the very structure of their governing systems and legal institutions.

In today's over-connected world, it has never been more important to harness the power of effective communications in an effort to develop a marketing mindset in legal services.

Join our on-demand webinar to learn how to:

  • Improve critical communications skills to improve business results
  • Refine the art of effective networking
  • Harness the power of active listening
  • How to exceed your clients' service expectations
  • How to build a stellar reputation

Life care plans have become an important component in personal injury litigation.  Whether you are seeking to demonstrate a client's injuries or disabilities or defending the actions of another party or parties, advocates often look to the life care planner to provide a clear and unbiased illustration to the court of the damages to be considered.  Since the late 1980's, life care planners have come from multiple disciplines to provide their services throughout the United States and Canada.  This presentation will provide the paralegal with an overview of life care planning with the followin

Ms. Camay will share subject matter expert information and national statistics in her presentation on the topic of bullying in the workplace, sharing her personal testimony with the audience. The audience will gain knowledge about this epidemic and will learn simple concepts they can implement into their working environment to set clear boundaries and address being bullied in the workplace.

The end of the Soviet Era (sometimes referred to as the post-communist world) has seen upheavals related to historic episodes such as colonialism or ancient tribal hostilities or both. Some history of the Middle East, from Canaan through the Crusades to ISIS, will be traced rather briefly in the segment on “Paths to War & Terror” before turning to how counter-terrorism has impacted both our daily lives and our legal systems. The link from history to current events exists in security screening at airports, courthouses, and public events.

Nicholas Romley, the Executive Director of Special Counsel's Michigan office, will be presenting on a variety of topics relating to salary trends across the country for legal support professionals. Nicholas will also be discussing how you can draft your resume to maximize compensation and demonstrate long term value to potential employers during the interview process. Additionally, Nicholas will present various ideas related to how the legal business model impacts career mobility and how to maximize your compensation during your career. 

We all encounter difficult people whether it’s at work, at home, on social media and more. We often employ ineffective strategies such as avoidance to get out of it as soon as possible. But learning how to interact with the difficult people in our lives greatly reduces stress and leads to high level wellness. You will learn pragmatic ways to identify and triage the various types difficult others, including toxicity, emotional vampires, power struggles, and bullies using proven techniques.

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