If available, you may use the print function from your browser to print the material. This is copyrighted material and any distribution is strictly prohibited. Not all self-study courses have printable material.

No, a textbook is either included or not necessary for the self-study courses.

No, the courses are designed as continuing education courses and may qualify as meeting continuing education requirements for professional certifications and attorney licenses. In addition, the courses may be used in the classroom to supplement formal training. However, the courses are not designed to take the place of formal paralegal training as may be available through a community college or university.

You will need a computer with a speaker and a high-speed internet connection. If this is your first time taking a webinar through GoToWebinar or you are on a different computer, you should log in early to make sure everything is working for you.

Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.

To access your webinar and course materials please click on “My Courses” then “Webinar” at nala.education approximately 1 day prior to the webinar. Handouts are also available in GoToWebinar during the presenation.

When the webinar is over we will run a report in GoToWebinar to track attendance. Your name and information will show on report if you were logged on and watching the webinar.

Within 1 week of the webinar attendance will be marked and a completion email will be sent stating that your certificate is now available. To view your certificate and transcript please visit nala.education. Click on the blue arrow in the top right and select transcript. From this menu, you can view or print certificates or your transcript.

Please visit GoToWebinar’s System Requirements web page for details on accessing your webinar from a compatible computer or mobile device.

After successfully completing this course a completion email will be sent stating that your certificate is now available. To view your certificate and transcript please visit nala.education. Click on the blue arrow in the top right and select transcript. From this menu, you can view or print certificates or your transcript.

Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.

The ACP® program helps paralegals build advanced knowledge in a specialized area of law, supporting career growth and professional development.

ACP® courses enhance education through curriculum-based learning, interactive exercises, and assessments.

Anyone. While there are no eligibility requirements to take an ACP® course, use of the ACP® credential is only awarded to Certified Paralegal (CP®).

Those who don’t hold the CP® credential will earn 20 CLE hours upon successful completion of the course along with a downloadable certificate of completion.

CP®s will, upon successful completion of the course, earn the ACP® credential, 20 CLE hours, an ACP® digital badge, and a downloadable certificate of completion with an option to request a special physical copy printed and mailed by NALA.

Approximately 20 hours per course.

No, they are web-based only, however, some courses come with printable handouts.

No. They are self-paced and available 24/7 for one year from the date of purchase.

The CP® Exam is a comprehensive, proctored certification exam that tests your overall knowledge and competency as a paralegal.

The ACP® program is a course-based, online learning program focused on deepening and showcasing advanced knowledge in a specific area of law.

No. ACP® courses are not scheduled exams and are designed for advanced learning and skill development.

No. Eligibility requirements can be found here: https://nala.org/eligibility-requirements-for-certification/

While no additional CLE is required to maintain your ACP® designation, you must keep your CP® designation in good standing and fulfill the recertification requirements outlined in the CP® Handbook.

The ACP® designation will be forfeited.

Depending on how the certification was reinstated:

1. If it’s reinstated via appeal process, the ACP® is reinstated at the same time the CP® is (the entire certification).
2. If it’s reinstated by taking and passing the CP® Exam again, then the ACP® must be earned again by completing the course.
   1. If the course has not been updated, no additional CLE can be awarded.
   2. If the course has been updated, CLE can be awarded since the course is no longer in the state in which the original CLE was earned.

Congratulations on approaching this exciting new phase of life! If you meet the eligibility requirements, you may submit the online CP® Retired form.

If approved, your certification status will be changed to CP® Retired or ACP® Retired.

If you meet the requirements, you may submit the online CP® Retired Disability form.

If approved, your certification status will be changed to CP® Retired or ACP® Retired.

We have partnered with Credly to translate the learning outcomes you’ve demonstrated into a badge. Badges are issued and managed through the Credly Platform. The technology Credly uses is based on the Open Badge Standards maintained by IMS Global. This enables you to manage, share, and verify your competencies digitally.

Your online badge will show the expiration date that is associated with your badge category. For example, if your certification or membership badge expires in June 2021, it will reflect that date automatically on your digital badge. Upon renewal, NALA will update the new dates for your badge. There is no need for a badge earner to update anything themselves.

Representing your skills as a badge gives you a way to share your abilities online in a way that is simple, trusted, and can be easily verified in real time. Badges provide employers and peers concrete evidence of what you had to do to earn your credential and shows how you are capable.

You will receive an email notification from the Credly Platform (admin@credly.com) with instructions for claiming your badge and setting up your account.

You can easily configure your privacy settings in the Credly Platform. You’re in complete control of the information about yourself that is made public.

While badges are simply digital image files, they are uniquely linked to data hosted on the Credly Platform. This link to verified data makes them more reliable and secure than a paper-based certificate. It also eliminates the possibility of anyone claiming your credential and your associated identity.

You can share your badge directly from the Credly Platform to LinkedIn, Twitter, and Facebook; over email; and embedded in a website or in your email signature.

Yes, you can download your badge from the Share Badge page. Your downloaded badge contains Open Badge Infrastructure (OBI) compliant metadata embedded into the image. This allows you to store your badge on other OBI-compliant badge sites, such as the Mozilla backpack.

Not at this time

Credly is the end-to-end solution for issuing and managing digital credentials. Credly works with credible organizations to provide digital credentials to individuals, worldwide.

No. This is a service we provide to you, at no cost.

You can find answers to frequently asked questions here: https://support.credly.com/hc/en-us

• Conference – See cancelation details in the Conference brochure. Please note that NALA is not responsible for any change/cancelation charges assessed by airlines, travel agents, hotels, or other similar vendors.
• On-Demand – No cancelations or refunds are provided. If you are not satisfied with the course, a credit will be issued toward another course.
• Self-Study – No cancelations or refunds are provided. If you are not satisfied with the course, a credit will be issued toward another course.
• Webinars – No cancelations or refunds are provided after the webinar; however, should a cancelation occur at least 48 hours before the live webinar, NALA will issue a credit to be applied toward a future course. If you are not satisfied with the course, a credit will be issued toward another course.

*Gift certificates cannot be combined with any additional NALA discounts.*

Apparel

Refunds – NALA offers refunds minus our shipping cost for unworn, unwashed, undamaged, or defective merchandise within 30 days of the original purchase accompanied by a receipt and with any original tag(s) attached. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Exchanges – We have a 30-day exchange policy. The 30 days starts the day the clothing item is delivered to you, based on the USPS tracking. The clothing item must be back to us by the 30th day. Exchanges are accepted for the following reasons:

1. 1.  We only allow exchanges on items that are new and have not been worn or washed.
   2. Please email us before sending back your clothing item. We will approve your exchange and email you back with specific instructions.
   3. Your exchange will be processed after we receive your clothing item in the mail. The replacement clothing item can take up to a week to ship out.
   4. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Gifts & Accessories – No refunds or exchanges allowed.

Publication Subscriptions – All subscriptions are non-refundable and non-prorated once the first issue has been delivered.

Product Damages or Defects – Damages or defects must be reported immediately. Claims made 30 days or more following invoice date will not be honored. Material/products must be unmarked and in saleable condition.

Textbooks – Individuals have thirty (30) days from the date of purchase to return items in saleable condition. Original and return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post.