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SUMMARY:Emotional Intelligence 101: How Paralegals Can Improve Client Relationships
DESCRIPTION:Ever wonder how you can stand out and boost client services? Emotional intelligence (EI/EQ) is the answer! In this paralegal-focused program\, our seasoned faculty reveal the power of EI and share creative ways to use it to enhance relationships with clients and colleagues. Build your understanding of how you can turn good client experiences into positive legal outcomes\, formulate tactics for building rapport\, and discuss the crucial role of EI in managing client expectations. Register today! \nDiscover how EI can strengthen paralegal-client communications.\nDevelop techniques for using empathy and social skills to build rapport.\nUncover EI strategies for enhancing relationships in the legal workplace. \n  \n  \nCLE hours = 1 Non-substantive
URL:https://nala.org/event/emotional-intelligence-101-how-paralegals-can-improve-client-relationships/
LOCATION:Virtual
CATEGORIES:Third Party CLE
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