Using Coaching Skills to Improve Communication

Course Category: On-Demand Webinars

CLE Hours: 1.25

CLE Credit: Non-substantive

Course Level: Basic

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Fees: $0 for Active membership type (Active membership type only on-demand webinar)

This on-demand webinar will emphasize coaching skills as a way to interact with colleagues, friends and families. Most of us are in conversation from morning to night, and there are some techniques that can be deployed on any situation to diffuse conflict and draw more out of conversations. We can learn to say anything to anybody at any time. Proven techniques such as level 3 listening, asking high yield questions, and other skills to raise awareness  in conversations can be a game changer in making us more effective communicators.

Instructor: Eileen T. O’Grady Ph.D., RN, NP

Course Year: 2017

Yes, these courses qualify for mandatory continuing legal education for: National Association of Legal Assistants, State Bar of California, Florida, North Carolina, and Louisiana State Paralegal Association.  For all others please check with the corresponding institutions.

After successfully completing this course a completion email will be sent stating that your certificate is now available. To view your certificate and transcript please visit nala.education. Click on the blue arrow in the top right and select transcript. From this menu, you can view or print certificates or your transcript.

Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.