Dealing with Difficult People

Course Category: Complimentary Education

CLE Hours: 1.0

CLE Credit: Non-substantive

Course Level: Basic

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Fees: $0 for Active membership type (Active membership type only on-demand webinar)

We all encounter difficult people whether it’s at work, at home, on social media and more. We often employ ineffective strategies such as avoidance to get out of it as soon as possible. But learning how to interact with the difficult people in our lives greatly reduces stress and leads to high level wellness. You will learn pragmatic ways to identify and triage the various types difficult others, including toxicity, emotional vampires, power struggles, and bullies using proven techniques.

Instructor: Eileen T. O’Grady Ph.D., RN, NP

Course Year: 2018