Yes, these courses qualify for mandatory continuing legal education for: National Association of Legal Assistants, State Bar of California, Florida, North Carolina, and Louisiana State Paralegal Association. For all others please check with the corresponding institutions.
Dealing with Difficult People: Tools for the Paralegal
Course Category: On-Demand Webinars
CLE Hours: 1.5
CLE Credit: Non-substantive
Course Level: Basic
Fees: $39 for Members and $59 for Nonmembers (effective 1-1-2019 $45 for Members and $65 for Nonmembers)
Emphasis is placed on identifying the truly dysfunctional and difficult people who are in a class by their own and require an entirely different and highly specific skill set. Learn to triage the bully from other challenging people such as victims, know-it-alls and complainers. Registrants are given proven techniques to identify the most difficult people and protect yourself and others around you to minimize their impact.
Instructor: Eileen T. O’Grady Ph.D., RN, NP
Course Year: 2018
After successfully completing this course a completion email will be sent stating that your certificate is now available. To view your certificate and transcript please visit nala.education. Click on the blue arrow in the top right and select transcript. From this menu, you can view or print certificates or your transcript.
Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.