This course is designed to introduce personnel who work for attorneys, such as paralegals, assistants, other support staff, with the unique issues surrounding the representation of elderly clients. The presentation will address issues of access, appearance and office set up to better accommodate elderly clients. There will also be discussion of typical barriers in communicating with elderly clients, such as hearing, sight and mobility issues, and possible solutions.
The course will also introduce attendees to the basics of long term care planning for people with chronic health issues or disabilities. Long term care issues affect not only the elderly but also their loved ones. Being able to spot potential long term care issues, whether for clients directly or for family members, gives added value to the legal services provided.